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Customer reviews of The Small Auto Company
At The Small Auto Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
The Small Auto Company
Based on 16 customer reviews
Fantastic car buying experience
By E T on 11 October 2017 | Purchase not verified
We had a long journey to get the the Small Auto Company. Was a little apprehensive about buying a car from such a distance away and of which I had not seen. I don't know why I had any worries. The staff were friendly and very knowledgeable, the car was exactly as described and I am absolutely over the moon with my purchase. Thank you for such a pleasant and smooth transaction.Have recommend you to family and friends
By Julie S on 06 September 2017 | Purchase not verified
Excellent service, we travelled over 60 miles to collect our Toyota Yaris Automtic, everything was ready on collection, with all paper work ready, the car was in Great condition. Many Thanks to all at the garage...
was lied to about the car history.
By dickson l on 03 September 2017 | Purchase not verified
Bought a car from them, was told the car was not involved in an accident when asked more than 3 times. 10 days later passenger door handle felt slack so I asked a garage to look at it. the door card was buckled and there were other signs of work being done to the body. Called small autos to confront them, of course they said it cleared HPI check so its not been in an accident. their engineers did not spot nuts and bolts misaligned, panels being buckled (or may have but decided to sell the car on still insisting it has not been in an accident). I gave it 2 stars and not one because the manager there did try to convince the owner to pay 250 to have the loose door lock fixed. but the owner will not agree to it. I would either advice against buying it from them get AA to check the car before you buy it.
A Big car from the Small Auto Company!!
By Jay H on 10 June 2017 | Purchase not verified
I have had my Chevrolet Orlando for a month now and couldn't be happier. The staff in Holmfirth were very helpful but not pushy, they answered what might be considered to be "amateur" questions with a straight face and humoured me! The car was well presented, immaculate inside and out and just as described. I received a fair price in trade in for my Vauxhall, they dealt with all the paperwork promptly and the sale went through without a hitch. The car has run perfectly since and I am the proud owner of a VERY low mileage car with an excellent service history and in excellent condition. The salesman explained that they had a number of ex Motability cars for this very reason. The car and the company were a lucky find!
By Peter H on 27 March 2017 | Purchase not verified
We bought our first automatic from these pleasant friendly easy to speak to people. I would give them 5/5 for sales technique. However, after we had got the car home and given it its first wash ( after one week of ownership) we noticed that the rear light cluster was cracked and had let water in. I asked the company if they would replace this and was told that they didn't think it was covered by the warranty, but they would ring me back. Around three weeks later and we have heard nothing from them. Now we will replace this at our own expense, which will be around £350. Then, after the first wash we noticed that there were paint chips which had been carefully concealed with coloured polish or something similar which has now washed off. Part of the responsibility for this situation is mine. I wouldn't say this company was to be avoided, but the buyer must be aware of what may be being hidden and is responsible for making a thorough inspection before handing over any cash.
Fantastic ,,, Enjoyable
By Dr P H on 25 November 2016 | Purchase not verified
No pressure approach, wonderful experience, even gave me more than i expected for my old car!!! We will be telling every one to pay them a visit!!! proper garage, friendly staff and made every thing easy. big thanks to michael for everything!! absolute pleasure to deal with